This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Delta SkyMiles Reserve Business American Express Card. You need to typically provide documentation (receipts) and sometimes proof such as a police report. Finders keepers is not really a thing. Please visit americanexpress.com/benefitsguide for more details. **, Morgan Stanley Blue Cash Preferred American Express Card.**. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. In other words, if your item gets damaged when being shipped by FedEx, UPS or similar, it may not be covered under Amexs Purchase Protection (it may however be eligible for some reimbursement by filing a claim through the third-party carrier). For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. Please review. Maximum coverage per purchase protection claim: $10,000. Submitted a claim and it was approved the next day. The claim was quickly accepted, and I was issued a statement credit for my purchase. 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. FlyerTalk Evangelist. AmEx purchase protection also doesn't cover losses when the item isn't "reasonably safeguarded" such as leaving it in an unlocked car or publicly unattended. The Capital One Venture X Rewards Credit Card is an excellent everyday spending card. You can view the full extended warranty policy for each card. Additionally, purchase protection benefits are not payable on eligible items if the damage is caused by riots, acts of war or service in the military, normal wear and tear or damage through alteration. As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. Terms, Conditions and Limitations Apply. How To Find The Cheapest Travel Insurance. All American Express cards with extended warranty benefits provide the same amount of coverage. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. We'll run a soft credit check to find special offers, but it wont affect your credit score. Earn 3X Membership Rewards points on flights booked directly with airlines or on amextravel.com. There's a lot to love about the Amex Gold card. Delta SkyMiles Platinum American Express Card. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Though the majority of cards within the American Express portfolio carry purchase protection as a perk, you wont get the same level of coverage from all credit cards. Coverage on the SPG card remains at $1,250 for carry-on baggage and $500 for checked baggage. Items purchased for resale, professional or commercial use. * Eligibility and benefit levels vary by card. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. These are provided as guidelines only and approval is not guaranteed. Commissions do not affect our editors' opinions or evaluations. For claims filed internationally, you can dial 1-303-273-6498. same thing happened to me, left a small bag under front seat. You will need to provide American Express with the original store receipt or a printout of an online receipt. %PDF-1.6
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10 points per dollar on Chase Dining, hotels and car rentals when you purchase through Chase Ultimate Rewards; 5 points per dollar on flights when you purchase through Chase Ultimate Rewards; 3 points per dollar on other travel and dining; 1 point per dollar on other purchases. Create an account to follow your favorite communities and start taking part in conversations. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. Plus, not all damage and losses are covered. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. But can you use your credit card to do so? Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased throughRead More. Editors note: This is a recurring post, regularly updated with new information. Amex EveryDay Credit Card is no longer available through NerdWallet. And be aware of excluded purchases, too. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. Also, note that some losses are excluded such as if you left the item in an unlocked car. Select "purchase protection" on the next page and continue the process. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. Each category has certain conditions attached to it. And extended warranty protection offers one full year of coverage at $10,000 per item and up to $ . Find the right card for you. Marriott Bonvoy Business American Express Card. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Big spenders should note that the purchase protection on. To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but you'll only be reimbursed up to the amount charged to your card. Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. Business fixtures including air conditioners, refrigerators and heaters. The card details on this page have not been reviewed or provided by the card issuer. Do balance transfers affect your credit score? For most claims, you'll typically need to submit: A copy of your credit card statement with the purchase. Terms, Conditions and Limitations Apply. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. Our opinions are our own. Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. This benefit acts as a kind of insurance against theft or damage for a period of time after you buy something. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. Often, you will get a response to your initial claim inquiry within 48 hours. All consumer American Express cards offer purchase protection for eligible purchases. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. Have you considered how much it will cost to use credit card while traveling abroad? In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. Blue Cash Everyday Card from American Express. Be the first to know if we spot anything odd or unusual on your account, thanks to our account and fraud alerts. Learn more: The best credit cards for travel insurance benefits. this adds to already-existing purchase protection and extended warranty . If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy So, checking. Do not sell or share my personal information. This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. With most Amex cards, youre covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesnt include any shipping or handling expenses. Terms, conditions and limitations apply. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Amex purchase protection lasts for 90 days from the purchase date. Terms, Conditions and Limitations Apply. Visit americanexpress.com/benefitsguide for details. It appears that JavaScript is either disabled or not supported by your web browser. All financial products, shopping products and services are presented without warranty. This is just one scoring method and a credit card issuer may use another method when considering your application. Related: Everything you need to know about Amex purchase protection. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. The American Express Platinum cards are eligible for American Express Purchase Protection. Purchases must be made in the U.S. or its territories, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Keep track of all the required documentation, such as the original store receipt or a printout of an online receipt. How do I find and add Amex Offers to my Card? If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Policies are underwritten by AMEX Assurance Company. Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. How to File a Return Protection Request Platinum. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. Check here before booking an award fare. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. You can view the full list of cards here. 11. ghedoicy. You want a travel credit card that prioritizes whats important to you. A copy of your primary insurance declaration page, if applicable. Products covered by an unconditional satisfaction guarantee. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. Notably, American Express prepaid debit cards do not come with this benefit. However, this does not influence our evaluations. Welcome bonus: Earn $900 cash back after you spend $6,000 on purchases in the first three months of account opening. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. However, this does not influence our evaluations. In short, covered purchases are covered for up to 90 days from the date of purchase for up to $10,000 per covered purchase and up to $50,000 per eligible card per calendar year. Her focus at TPG is points, miles, loyalty and credit cards. Benefits are providedfor Replacement Cost up to the lesser of the Eligible Payment or the per item and calendar year maximums as described below. 3 points per dollar on eligible Delta purchases; 1 point per dollar on other purchases. Here is a list of our partners and here's how we make money. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. Explore our Cards Terms and Conditions $1,000 per item (or $500 per event for natural disasters).*. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? You should also know that purchase protection does not cover damage to items when shipped by a third party and under their temporary care, including a common carrier. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. 1 Terms, conditions and exclusions apply. All Rights Reserved. An increasing number of brick-and-mortar retailers (from The Home Depot to the Apple Store) will now email you a receipt from the register. Terms apply. Purchase protection can reimburse you for the cost of repairing or replacing the item you purchased, assuming you paid for it with a card that provides purchase protection. All policies have a maximum limit of $50,000 in claims per calendar year. You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. Not all purchase protection benefits are created equal. First, you have to have the right card. However, not all purchases and losses are covered by AmEx purchase protection. In addition to writing for Forbes.com, Aaron is a full-time professional advisor to Fortune 500 companies at a global consulting firm. Terms apply. Welcome bonus: Earn $200 cash back after spending $500 on purchases in your first three months of account opening. Purchase protection offers short-term insurance for your everyday purchases, in case the items are stolen or damaged. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). Finally, be diligent, complete and timely when you file your claims. 14 points per dollar at eligible Hilton properties; 7 points per dollar on flights booked directly with airlines or through Amex Travel; 7 points per dollar on car rentals booked directly from select car rental companies and at U.S. restaurants; 3 points per dollar on other purchases. How an often-overlooked credit card benefit put $1,400 back in my wallet, Blue Cash Everyday Card from American Express, monthly spending credits with restaurants, Everything you need to know about Amex purchase protection, Blue Cash Everyday Card from American Express, Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday, an eligible card that earns Chase Ultimate Rewards points, Why I switched from the Chase Freedom to the Chase Freedom Flex. Related: Your complete guide to shopping protections on American Express cards. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. Instead, check the benefits guide to see the card's purchase protection coverage. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Fortunately, in many places, you dont need to go down to the local police precinct as many cities have an online portal to submit reports for incidents like theft, lost property or damage to property. $10,000 per claim, $50,000 per year for the, Delta SkyMiles Reserve American Express Card. Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. Coverage Limits Apply. This information may be different than what you see when you visit a financial institution, service provider or specific products site. We believe everyone should be able to make financial decisions with confidence. How to file a purchase protection claim with Amex. Youre out of luck, right? Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. So how do we make money? Forbes Advisor created additional star ratings so that you can see the best card for specific needs. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. Authorized users are also covered, as long as theyre U.S. residents. Terms apply. This post contains references to products from one or more of our advertisers. Instead, check the benefits guide to see the card's purchase protection coverage. * Eligibility and benefit levels vary by card. Pre-qualified offers are not binding. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. 2023 American Express. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Cash and cash-like items including gift certificates, stamps and coins. Health care items and/or medical equipment. You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. What You Should Know About Foreign Transaction Fees. Sometimes called damage protection, purchase protection ensures goods against theft or accidental damage for a limited time. Our partners cannot pay us to guarantee favorable reviews of their products or services. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. I definitely lean toward my Amex card when I buy a television, computer or a major appliance that can be costly to repair even if it means sacrificing bonus points. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. For a complete description of the policies of your American Express card, select your card on this page. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. From lamps to loungewear and from headphones to handbags, you can use your Eligible Card with more confidence when youre covered with Purchase Protection. There are important terms to follow for this benefit, such as the length of time from the purchase date for which coverage is offered, how to submit claims and even the maximum coverage amount provided by your credit card. We'll run a soft credit check to find special offers, but it wont affect your credit score. The purchase protection benefit offered by select credit cards covers eligible purchases against accidental damage or theft and for some cards, loss in the first few months after you use an eligible card to pay for the purchase. to see if your incident is covered. Almost every American Express credit and charge card offers purchase protection of some degree. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. For example, if you have an American Express card, the chances are that card provides AmEx purchase protection. Official application link: Blue Cash Everyday Card from American Express. How do I Redeem Membership Rewards Points. I was not asked to return the items in question in either case. The card has an annual fee of $0, yet comes with a pumped-up earnings structure that covers a wide swath of expenses including travel, drugstores and dining plus rotating quarterly bonus categories in areas many households are likely to find appealing. Policies are underwritten by AMEX Assurance Company. Please read important exclusions and restrictions. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If a loss is due to theft, you may need to provide a copy of the police report. Coverage is limited to the amount charged to your card, up to $10,000 per item and $50,000 per card each calendar year.^. To take advantage of this benefit, first review your card's benefit statement to see whether you are eligible for reimbursement if a purchase is damaged, stolen or lost. Business Green Rewards Card from American Express is no longer available through NerdWallet. Terms apply. Items that are rented, leased or borrowed. Aaron is an avid global traveler and miles and points enthusiast. Although this is an oft-overlooked benefit, purchase protection can provide exceptional value. Official application link: Chase Freedom Flex. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. Enrollment required. The purchase must be made in the United States, be in like new condition and the merchant must have previously denied the return. Earn 60,000 Membership Rewards points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Call 1-800-243-0198 for more information. Please review. If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. Posts: 13,805. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. Would probably help your claim, Amex should be able to help you out. Its smart technology that helps us make sure its really you when shopping online. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. Coverage limits apply. All you need to do to get this coverage is to use your eligible AmEx card to make a covered purchase of a tangible item. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. 2023 Forbes Media LLC. Please view our advertising policy page for more information. These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. Tip: Use WalletFlo for all your credit card needs. All rights reserved, How American Express Purchase Protection Works, Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. Purchase Protection is amazing (Plat) Had a great experience with Amex Purchase Protection on the Plat. From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. You will be asked certain questions about your claim at that time. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. Terms apply to the offers listed on this page. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. I want to file a purchase protect claim with Amex, but everything I see says the 90 days runs from the date of purchase, not the date of delivery. diamondsaremadeunder 3 yr. ago. Improve earnings, maximize rewards and track progress toward dream trips. Terms, Conditions and Limitations Apply. Maximum coverage per account for purchase protection: $50,000 per card per calendar year. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. For return protection, you have to file a claim within 90 days of your original purchase.. Welcome bonus: Earn a $200 statement credit after you spend $2,000 in purchases on your new card within the first six months of card membership.