Working as a Technical Specialist at Apple: 325 Reviews - Indeed I will never forget them. Apple Employee Reviews for Technical Specialist - Indeed Apple Technical Specialists will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace. Nokia Technical Manager Salaries in Dusseldorf, Germany Certifications & Licenses: Certifications are not a requirement to become an apple technical specialist, but they can help you become a more competitive job candidate. Learn more (Opens in a new window) . Desktop Support Specialist - Mid-Level Equiliem San Francisco, CA Quick Apply $40 to $45 Hourly Full-Time . Based on 4 salaries posted anonymously by Nokia Technical Manager employees in Dusseldorf, Germany. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Theres a lot to like about the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory around supporting and deploying Apple products, said Tom Bridge, the Mac Admins Foundations co-chair. All our courses are practical, hands-on, and led by trusted Apple experts. Apple's hiring process included a one-on-one interview with each manager from the store, as well as with the district manager. Apple benefits help further the well-being of our employees and their families in meaningful ways. Average salary for ICF Human Trafficking Training And Technical Assistance Specialist in Charles City, VA: [salary]. Youll need to be flexible with your schedule. Apple technical specialists have a wide range of responsibilities, which can include: The salary of a technical specialist can vary depending on their level of education, years of experience, and the company they work for. Apple Specialist (Current Employee) - Boca Raton, FL - July 30, 2022. Diversity has become a major focus in the business world over the last few years, as companies have realized the value of having a workforce that reflects the diversity of their customers. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. As part of that process, were rolling out Mac as a choice for our employees. To view your favourites, sign in with your Apple ID. At the Apple Store, youll get the technical training you need for your role, and an experience youll value for life. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. as well as other partner offers and accept our, In the US alone, Apple has 265 retail stores across 44 states. Copyright 2023 Apple Inc. All rights reserved. Weirdest thing that happened on the job: Apple is an exciting place, and weird stuff happened every day, as can be expected in retail. Copyright 2023 Apple Inc. All rights reserved. We deliver a full range of Apple courses, including support and repair training for Apple devices. Apple Technical Specialist Job Description: Salary, Duties, & More Apple is beyond advanced regarding employee benefits, interaction, and advancement between annually increased pay and job involvement. An Apple digital badge represents your achievement in professional training. Copyright 2023 Apple Inc. All rights reserved. Roles based in Quebec require French language proficiency. They offered benefit options such as health care for all employees full- and/or part-time. By helping Apple maintain strong relationships with customers, you are instrumental to our success. What it's REALLY like to work in an Apple store:You get to work with really creative people. Ed Farm, an education nonprofit based in Birmingham, Alabama, will also offer prep courses for Apples certification exams this summer through the nonprofits ongoing partnership with Apple. Sasha Acosta - ONO: Training Specialist | Customer Success - LinkedIn Apple technology is complex, and technicians need to be precise when diagnosing and repairing devices. I have always loved Apple products and when looking for a new job, Apple stood out among the competitors. Use your people skills and problem-solving talent to ensure that customers get swift resolutions to technical problems of every kind. Based on 88 salaries posted anonymously by Ontario Power Generation Technical Training Specialist employees in Strathroy, ON. Copyright And after youve passed an exam, display your verified digital badge on any professional networking site. Each of those locations employs over 100 people totalling aboutabout 30,000 full- or part-time retail workers. Save someone's day. This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. Assess employee needs and develop tech training related courses and/or programs. The customers can make or break the day which led to many days being . You maintain composure and customer focus while troubleshooting and solving issues. To help meet this growing demand, Apple today launched updated professional training and certifications for IT support and management. The certification exam fees are waived for businesses that have been approved to be an Independent Repair Provider. After concluding the final interview I was informed that I had made the cut, and would be starting with the company the following week. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. Communication skills: Communication skills are essential in any technical role. However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. Acknowledging, Diagnosing and Troubleshooting technical issues of Apple products. Resources - Apple Training Apple Certified Trainer candidates are qualified based on technical proficiency and instructional skills. At Apple, the learning never ends, and team members continually support each other. Learn more (Opens in a new window) . Worst part of working for Apple: Honestly, looking back, most of my time there was pretty great. You also have the option to opt-out of these cookies. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialties and skill sets, Ability to thrive on change as products evolve. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. The next 10 days were essentially "Apple boot camp." Transforming Ford and delivering great value to our customers is being fueled by technology including enabling our people to do their best work with the best tools as we create the digital factory of the future, said Mike Amend, Fords chief enterprise technology officer. Apple is an exciting place, and weird stuff happened every day, as can be expected in retail. The Apple Certified Trainer program prepares you to deliver the App Development with Swift curriculum. The ideal candidate will have in-depth knowledge of Apple products and software, as well as excellent customer service skills. Apple Technical Specialist - Columbia - Apple - beBee As technology becomes more complex, businesses will need to hire professionals who can help them understand and manage it. How to become an Apple Certified Macintosh Technician Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. In addition to having a strong technical background, its important that you are able to communicate effectively with customers. Apple Introduces New Professional Training Courses and - MacRumors (iOS 16.4 Beta 2), New iPhone 15 Leaks & Rumors (New Design, Colors, Features & More), AirPods, HomePod, and Apple Music in 2023 ft. @DavidLewisTech, Privacy / DMCA contact / Affiliate and FTC Disclosure. About AppleCare service certifications - Apple Support At Apple, base pay is one part of our total compensation package and is determined within a range. Apple Training Find out what an apple technical specialist does, how to get this job, and what it takes to succeed as an apple technical specialist. And thats our greatest strength. This training may last for a few weeks or months, depending on the size of the company and the complexity of the role. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. You reassure customers when delivering product diagnoses and potential solutions. You maintain composure and customer focus while troubleshooting and solving issues. Apple Inc. All rights reserved. If you have ever entered an Apple store in the morning you will see just how perfect every iPad, iPod, MacBook Pro have been aligned without fingerprints. Recertification exams for unexpired certifications cost $49. Get weekly top MacRumors stories in your inbox. An entry-level Technical Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 325,000 based on 5 salaries.. To maintain your certification, you must uphold a high standard of preparedness, and you may need to be recertified at Apples discretion. Job training: Apple has a specially designed training program for all new employees, referred to as "Core" training. However, you may visit "Cookie Settings" to provide a controlled consent. A woman in tears came into the store because she had dropped her phone in the water. You reassure customers when delivering product diagnoses and potential solutions. It was a month before any of us would be on the sales floor alone. By using this form I agree for Influential Software to store and handle my data, and to contact me about IT training services. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. Get discovered. In addition, as people continue to use their mobile devices for a variety of tasks, such as banking and shopping, technicians will be needed to fix these devices when they break or malfunction. At Apple, were not all the same. To become Apple certified, you have to jump through some hoopsspecifically, you must successfully complete Apple's Macintosh Service Certification Exam and the Mac OS X 10.8 Lion . The program is open to institutions in Europe, the Middle East, India, and Africa. Apple is, of course, concerned with how well taken care of its customers are, but I have to say the company also looks out for their employees. It does not store any personal data. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. We will work with applicants to make any reasonable accommodations. You get to work with really creative people. You're validated during a Train the Trainer (T3) where you demonstrate your ability to teach the Apple curriculum. The mob used the electronics in the store to play music and record their dance routine. Design and lead tailored in-person and virtual trainings.. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You as a Tech Training Specialist will: Participate in project intake and discovery processes when a software training component is identified to help determine priorities and support the change management a project will typically require. An Apple logo or digital badge is a seal of approval and a promise of excellence. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. As noted by YouTuber ZoneOfTech on Twitter, Apple typically uses two pins to attach each button to the chassis, but Apple today announced increased trade-in values for a limited number of older iPhone models in an effort to encourage customers to upgrade to the iPhone 14 lineup. You may be communicating with customers over the phone, in person or through email. Salary information comes from 1,004 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Participation in Apple training and certification programs is subject to your adherence to and acceptance of the program policies in effect at the time you participate in the relevant exam or training. We deliver a full range of Apple courses, including support and repair training for Apple devices. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users.Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Centers, as well as . Apples most important resource, our soul, is our people. These cookies ensure basic functionalities and security features of the website, anonymously. CAE Inc. Global Technical Training Project Specialist Job in Saint This is because as more data is stored online, there is a greater risk that it will be compromised by hackers or other criminals. For more details and to apply, visit, Apple Professional Training courses are available now at. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. All our courses are practical, hands-on, and led by trusted Apple experts. Once basic core training was completed, we each were assigned a veteran employee to "shadow" this person is suppose to be your mentor. The exam costs aren't as crazy as CompTIA. That turned my pretty normal day of work into feeling as if I were on a set of a music video shoot. Customer loyalty and satisfaction is their number one priority. That followingSaturday,bright and early, I headed over to the event, which was incredibly crowded. At [CompanyX], we rely on our team of Apple Technical Specialists to provide world-class customer service and technical support for our growing family of Apple products. Choose from in-depth training tutorials to learn about building great apps or managing Apple devices. Siemens Healthineers Technical Training Specialist Salaries in Setauket Title(s) held: My official title was "specialist." Learn more about your EEO rights as an applicant (Opens in a new window) . This cookie is set by GDPR Cookie Consent plugin. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. Job training: Apple has a specially designed training program for all new employees, referred to as "Core" training. The entire store team benefits from your commitment to providing the best care for customers. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. After you become an Apple Certified Trainer, you may deliver courses at Apple Authorized Training Center for Education locations. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. When a customer needs assistance, you quickly assess their situation. The Apple Device Support course teaches the tools, services, and best practices used by help desk professionals, technical coordinators, or service providers for an organization's Apple devices using around 14 hours worth of articles and guided exercises. Learn more (Opens in a new window) . Navigate to our course pages through the links below. Apple is dedicated to developing technology that everyone, including people with disabilities, can access and use. The entire store team benefits from your commitment to providing the best care for customers. A selection of quick iOS tips that will make you a lot more time-efficient in the long run.