So I went on the federal commission website and filed a reportBecause Bank of America closed my claim one day after I reported money stolen. To this day I never received that money they took.! YOU GOTS TO BE KIDDING !!! on the third call they sent me to the bank, when I left my house there was no new charges on my account. Have you lost your money to online theft and you are in dire need to recover them? I had moneys in there from my unemployment and continue to certify every week. I have been a customer of Bank of America for most of my life and I have never had such poor customer service. I called to reopen my claim, which I was told had been done, only to have zero updates on everything. I searched the number on white pages and BINGO, the number matched with the name the email was registered under. My account was hacked and someone transferred $3500 out of my account. EDD and Bank of America are working closely together to fight fraud. After several calls they finally reopened my claim. Judge orders Bank of America to stop auto-denying EDD fraud claims Im sorry to bother you, but did you ever get the Bank of America card un frozen? Read our Newswire Disclaimer. Might as well be talking to a rock. please add me to this lawsuit!!! The lawsuit is against Bank of America, not Zelle. Bank of America Class Action Lawsuit and Settlement News Where did it go?" February I called againturns out the guy that filed my claim never really filed it even tho I did get the new card and had been using it for 2 months. It also notes that, even though the bank has removed the freeze it put on accounts with reports of fraud, it has not taken any action to reimburse the stolen funds. Theyre only contacting me throughThe mail. Learn more about the cookies we use. I filed a police report. your claim status, claim form or questions about when payments are per week! Theres NO WAY! The next day we got a new card so my husband went to BofA and gave them 3 identifying docs. The complaint rounds out with the contention that any arbitration clause or class action waiver signed by affected Bank of America Zelle customers is void and unenforceable given that these consumers were fraudulently induced into banking [with Zelle] upon the belief that their money would be transferred properly and available to them when they needed it. I just got in contact with swiftaccess37 (AT) gmail comjust two weeks ago when I was newly scammed, as soon as I reported my case, they moved into action swiftly and got it all sorted in a matter of days..They are as true as they say they are! As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. "I'm a taxpayer. I would love to know how I can participate in this Class Action suit. Before commenting, please review our comment policy. This is not true, because in most cases, the bank only needs to prove that you are eligible for a loan workout. I did not have access to my UIB money for 4 months. The third plaintiff alleges Bank of America froze her account in September 2020 after an unauthorized party made eight $1,000 withdrawals. Bank of America froze my account because i reported someone took out $2000, i dont know how they did it because i always had my card with me but i have a gut feeling that this information was stolen at a gas station when i tried to pump gas. And when I call them to get my account unfrozen they refer me to the azui call center who then tells.ke to call the bank. This person asked who I was and then proceeded to say, Ah, this is 123-45-6789 (fake social) born on 01/01/1990 (fake dob). This person knew my social and dob. "I feel like our voice is being heard or being acknowledged," said Yick. Feb 28, 2022. The CSR girl I talked to said she was @arting a case and I would be getting stuff in the mail in 3 days. . Mary Alexander & Associates Files Class Action Lawsuit Against Bank of Ive had to pay a call back service $35 just to get put on hold. one thing i know for sure is the fact that, scams will not stop anytime soon, these guys keep developing new ways everyday to take peoples money from them, which is really terrible, but the question we scam victims should be asking ourselves now is, how do we get our money back or even bring this guys to justice, for me i was able to get some help, through a friend who introduced me to (INSTANTRECOVERY12 At gmail dot com), they helped me track down this scammer and helped retrieve my money from them, i am pretty sure they can help you too, and i really hope this helps. Please add me. After weeks when I finally got throught to a boa rep. She told me that the System needed to Update and that once it did my funds would be added to my card..that never happenedfor the next few weeks I didnt recieve my $300 dollar deposits until the -$1300 balance was paid.!!! A new card came the next day, which I thought was really weird. They sent me another card and that card was closed. I was not in California on 7-19-2021. I want to punch the decision maker in the face! settlement administrator or your attorney for any updates regarding I had, in 4 weeks, a little over 13 thousand dollars drained out of my account. At 9am I tried to pay for something online and my card was declined. add me to plz i cant even get a replacement card from them cause my strip wont swipe due to damage so im stuck with useing online trasnactions and haveing to repay friends just to get cash back. Every department that I talked to said that my account is fine and my card should work. Unemployment has done a fine job in helping me lose all I got and to not even be able to count on one of the most well known banks in our country. On April 6, 2021, another class action lawsuit was lodged against Bank of America in California federal court claiming a consumer could not access her unemployment benefits through the bank. My account had fraud about 3500, in June ,Bank gave me back the money then B OF A .,froze my account, told me Edd did it , I called and Edd did not do it .. BofA then took all my money saying I owed them . Even after the funds were returned, the filing says, the harm from the issue remained as consumers, the large majority of whom live paycheck to paycheck, were left to deal with overdraft fees, late fees, and extreme anxiety and stress over satisfying their financial obligations. i said that isnt possible I am holding my card and was sleeping and only I know my pin. She said she would make a couple of other phone calls and give me a call later that I could go because I had to leave anyway. Theyre treating me badly and their agents sound like thugs. ALSO READ: Sheriff's Office Releases Harrowing Body Camera Footage From VTA Massacre. Some of the specifics of the lawsuit include: A judge presiding over a class-action lawsuit against Bank of America ordered the bank to reopen all claims that were denied using an automated fraud filter and not an actual. I then called the bank and checked my balance because I figured the app was delayed on getting the updated information. Actions does not process claims and we cannot advise you on the No one on the EDD side knows what they are doing. Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. #3 For months I havent had access to my funds . Ive called 50+ times and never am able to speak to anyone. I called EDD stayed on hold for 2 hours and changed my payment method to mailing my check. How safe is your neighborhood? Nothing has helped nor worked. I called Bank of America fraud hotline to file a claim immediately that same day. Espaol; International News. Bank of America has denied me 2xs with no explanation!! In other words, as a result of a class action lawsuit, the EDD must now stop its policy of freezing benefits for people whose existing claims have eligibility questions and instead continue. Contact him via (Cryptoshades via yhoo{}COM, I had a very bad experience trading with kingoptionsfxtrade. I have an Acct on here! So when I did that I pretty much wasted my whole time just being on the phone and going to Bank of America branches after branches verifying after verifying for f****** what Bank of America youre so f****** stupid I hope youre reading this s*** too Im so f****** pissed but anyway Im sorry bud I f****** hate Bank of America I love America but I hate Bank of America. We are in real trouble if this is what college is turning out these days. It make me wanna go on a rampage, kick and punch the wall. My UI benefit money was stolen from my BofA acct on the 26th of April. They took all my money and I did not hear from them anymore. Its been hell to say the least. Please add me! Asked the rep if she could give me an update as to when $1,256.00 would be credited back to my account and she said that that dept is closed but to call back on Monday. Instead of completing their investigation they closed the claim in which I had to have it reopened November19,2020 I reopened my claim I would call everydAy letting them know how important it was for them to hurry up with their investigation I had rent to pay along with other bills.. all they kept t telling me was that I needed to be patient and wait.now its February my claim was completed and I still havent received my credit back in my account . After reading these comments from other people that went through it banking. I noticed this in Dec of 20 and only went back to Oct and just brushing threw fairly quickly I noticed a good dozen transaction balances that made no sense. When I call I get attitude and talked to them like Im irritating them wasting their time, and they will get to me when they are ready. The bank was also ordered to pay provisional credits to EDD claimants and improve its customer service after it failed to handle the flood of customer phone calls and complaints over the lost funds and lack of security measures. So from my social security, birthday, password, address, phone number, mothers maiden name, birth certificate, and my Oregon ID which way is expired. I just dont get it. Please enter valid email address to continue. Do you know how many times they left me with no gas sitting across the street trying to think of a way to get gas to go home in my f****** work truck you know how f****** embarrassing that is. I did everything they said but I still have no access . Ive received new cards, new accounts and the money gets taken out the moment its deposited. Thank you. Id love to get it on this. The order requires Bank of America to provide some urgently needed relief to Class Members who were frozen out of their accounts after the bank failed to protect them from fraud. I was told then to file a claim with their fraud department. Bottom line is that i get punish for what happened even though it was their fault due to their incompetent security. Few days later I received a letter, telling that investigation has started. This whole things is complete BS. I advised its an open and shut case as I didnt rob my own card, and so they can prosecute whoever did and Id be happy to testify. EDD, Bank Of America At Odds Over How To Deal With Fraud Victims' Claims January 12, 2021, 12:17 AM Despite assurances from California's Employment Development Department (EDD) and Bank of America that they are working together to fight fraud, Kenny Choi tells us that emails between EDD and Bank of America obtained by KPIX 5 show the two . I havent been paid in months. The bank is guilty of repeatedly violating the Fair Debt Collection Practices Act (FDCPA), court rulings, Fannie Mae's governing guidelines, and the rights of American . Copyright 2023 KGO-TV. Plus I received a letter dated April 5th that said my fraud claim has been closed and a block (hold) has been placed on my card account. "I been talking to EDD every day and they say they sent the paperwork over but when I talked to Bank of America, they say they never got it," said Koning. I have now spent hours on hold and minutes with agents who were rude and had no idea what was happening. I spent several days making numerous back-and-forth calls between Bank of America and EDD, both of them telling me that the problem was the others fault and that they could not find any problem with my account on their end. The lawsuit is Cajas v.Bank of America, N.A, Case No. My account showed out of state/unathorized transactions that had occured just hours before. Yes I too have been a victim of fraud. They are a mess and its on my dime. ( I lost about $35,000 to them and they denied all my withdrawal request, and gave me all sort of filty request. I also have an EDD account, and I have been waiting for Bank of America to refund/credit money back to my EDD account. Any closed claim based solely on results of the previously-used fraud filter has to be reopened within 30 days. July 21, 2021. The still say its processing thats all they tell me at edd. I introduced them to a friend of mine and I have also heard a lot of great reviews about them here and I am glad to inform you that they are indeed a very reliable recovery team. 1203.00 was stolen from my account and my account frozen by BofA, then reopened, but stolen funds never returned. We were literally 200 miles away from where this money was taken. I just found out that EDD unfrozen my account on April 1, 2021. SAN FRANCISCO (CBS SF) -- A class action suit has been filed against Bank of America for its role in the widespread fraud involving California Employment Development Department (EDD). I called BofA immediately to report it. Bank of America EDD Class Action Lawsuit. drug injury lawsuits and product liability lawsuits. Every time I asked, I did not receive an answer. Want to stay in the loop on class actions that matter to you? The suits claimed that the bank charged excessive fees for overdrawn accounts and imposed overdraft fees, which are not allowed. I dont appreciate my life being played with. That was 3 months ago and still have not heard anything! i hate B of A. I received a replacement card in the mail yesterday and could not activate it through their automated system so I called them. Logged into the app and saw that someone wire transfered my entire balance ($8K). I am losing everything I worked for and BOA has no compassionate for Americans out here relying on what little DOL is hanging over our heads. There was also a lockdown of accounts due to fraud. I was on phone again trying to have them reopen my claim. After I had been assured by Bank of America my credit was permanent, they took it upon themselves to deduct their credit back from my account, with no warning or explanation. After a month, when I contacted them they said oops! Currently having the same issue Please tell me how I can join a lawsuit against the Bank to get my money back! The preliminary injunction will, among other relief, dictate when Bank of America can freeze an account and ensure timely investigations are conducted into fraudulent transactions. "It's very frustrating because a lot of people could get into people's accounts," says Koning. I have been waiting since September 2020. EDD Fraud: Bank of America Hit With Class-Action Suit The first week of March I had $5,000 withdrawn from my EDD BofA account, and only on the fifth day after five consecutive $1,000 withdrawals did my card finally get frozen, which I realized when I went to spend $20 at my local Target. Blocked my account. Im out $800 from my EDD account because someone from Long Beach withdrew money out from an ATM! So I had to call back again. 1500$ worth and Bank of America has treated me bad with attitudes on the phone. Consumer Action - Class Action Database A judge presiding over a class-action lawsuit against Bank of America ordered the bank to reopen all claims that were denied using an automated fraud filter and not an actual. What do I do? This February 2021, I found $300 missing from my account and when I called them to let them know. Alerted BOA , they sent new card. People like me are relying on this money to get things taken care of, and for a bank being of the people it certainly doesnt feel that way. but yet the transaction was made in Los Angeles, CA ATM?? The lawsuit claims that Bank of America violated the Consumer Privacy Act and Unfair Competition Law and was negligent towards Employment Development Department (EED) debit cardholders. While EDD is still holding onto my money. that reports on class action lawsuits, class action settlements, Bank of America closed my moms account , someone had deposited $25,000 of unemployment benefits into her account. They took her money she had in her account , stopped her life insurance and will not speak to her about it. I have been declined at Walmart two separate occasions. The rep ordered me a new card and then transferred me to a claim rep (where I got disconnected before I ever spoke to a claims rep). This breaches Bank of Americas policy which promises to provide products that are safe to use, Mosson alleges in the complaint. As the case tells it, Bank of America responded to the uptick in fraudulent transactions by blocking nearly 350,000 Californians access to their unemployment benefits in October 2020. Bank of America EDD Funds Fraud and Lack of Response Complaint, Unauthorized Credit or Debit Card Charges. He called the bank and notified them. I immediately called BofA to reopen my fraud. If you have been scammed, I sympathies with you and many others who have fallen victim of the fraudsters out there. Have a question for Michael and the 7 On Your Side team? I know I pay and SDI tax as does my husband, and to get his benefits replaced is such a hassle. My California B of A unemployment account received 5 fraudulent charges from DoorDash until I caught it. I had my card on me. I recieved my new card and tried to activate it but the whole account is now closed. And when I went to the gas station to pump gas I noticed I couldnt pump more than $25 I didnt check my account before I pumped gas because I assumed my money was in there. Since the calendar line was super busy and I had already been there for about 45 minutes I asked the lady if I can just withdraw cash from her and she says that she cant give me cash because she has no cash for me to go outside to withdraw the money from the ATM. So now that my claim was granted their telling me that the extra 4,000 they kept if of mine I wont be getting that back. My claim has been denied several times even though the ATM charges were from the UK! I was working in Pasadena that day and time of the withdrawal. There are countless people who have been scammed not just by fraudsters but also by the bank! I called them immediately having to wait almost 3 hours to speak with someone. After one month my EDD BofA account was just reopened again and my newly replaced EDD Pre paid card was finally activated, I was transferred to Claims Dept. eventually returning the entire balance back to Californias unemployment department. Its not just my bank card that is frozen its my entire bank account and they have made it to where it looks normal looks like everything is working properly and the only one thats going to know that it doesnt work is me when I try to use it. Its been a week and I havent got the new card. Their customer service is despicable! Kelley | Uustal leading the charge in a class action lawsuit against Bank of America for misleading small business owners about PPP loan forgiveness. I kind of felt stupid to go to the police department because helping the police help me when I had my card on me I felt like this is impossible like how do these people call the EDD change my identification pin or establish it and then be able to hack in and change my pin to my card to be able to withdraw cash from the ATM. "Bank of America should allow people to have their claims heard. Public File for KBCW-TV / KBCW 44 Cable 12. It took me forever to get it working again. Top Class They have sent one letter in late March telling me that my claim was declined AGAIN, after being closed and reopened over 6 times for what they call Reconsideration. Yes Im one of the ones thats account got frozen.Ive been waiting since October 2020 for this claim to be completed. Still waiting to get my funds back and my stimulus check I had wire transferred over to this account. Just a back and forth ordeal. Bank of America exposed unemployed California workers to fraud and suspended jobless payments after the banking behemoth failed to properly safeguard their benefits accounts, a federal. EDD Changes Unemployment Payment Policy Following Lawsuit Until I was drained. My Bank of America account was hacked and someone spent 1200 dollars out of my account and it was a hassle to get them to pay me back but they did. This shouldnt happen to anyone. He says he needs that money returned for another surgery. It barely got unfroze march 31 2021. So I went to the app and it shows BOA FOR -340. BOA owes me over $2000 due to fraud on my unemployment account. . I guess it just doesnt matter because Im sure in the eyes of the uppers at the banks I am just simply a sheep. They froze my account several times after trying to purchase items from Walmart. Why they didnt steal the money or close my account without notifying me. It also claims the bank failed to reimburse victims as required by the EDD contract, and left them on hold for hours as they tried to file claims. My unemployment posted to my card. Bullshit!! I saw my statement and those purchases that were pending were approved by Bank of America. It was too much for me. I never did get a straight story from anyone. A class action suit has been filed against Bank of America for its role in the widespread fraud involving California Employment Development Department (EDD) . I was left with no money to live on and no one could give me a glimmer if hope in getting the money back. All Rights Reserved. Bank of America Sued for Failing to Protect Unemployment Insurance