Perfect house numbers for our lake house. We try to accommodate all requests and enjoy creating custom orders. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. They were shipped almost immediately but when they got to my town the post office sent them back to sender for insufficient address. I made a change from what was pictured and metalplex was quick to respond and met my request. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. Highly recommend. Feb 17, 2023. Let's look at this organization and the Wall Arts industry. AVOID THIS COMPANY ! Same as everyone. You can also examine the store's website for contact info like a contact form or email address. 2 weeks go by, no communication, no tracking number. Perfect for our cabin, We are very happy.Thank You!Bryant. I wish I had read the reviews before ordering. It was such an awesome surprise. horrible customer experience and zero customer service. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. It's already been shipped and I can't wait till it arrives! Every time you visit a simple site and accept cookies, consent to their terms of use, or download an app, dubious data brokers collect your phone number, name, and, a lot of times, even the address. Just wish they made one that fits two or more pieces together so its a larger area. I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. Great product. I was worried because it took awhile to come and I had read some bad reviews. Love MetalPlex Customer Service too!! Very well made. We did order a surprise box and it looked like a truck ran over it during the shipping process. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Its perfect for the small space above our door. Highly recommend this company! It looks just as expected, came on time with everything in good order. Great communication - will be using them again soon! Great craftsmanship, well made and reasonably priced. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. Wish I had read the reviews before I ordered. Customers can definitely save lots of money with the help of Usa.coupert.com! I have another coming tomorrow. by . Ltd. is engaged in offering a broad array of Pipes and Metals. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. Even more beautiful than I expected and the size is just right. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Absolute work of art! Love the product and it is exactly what is promised on the companies website page. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! The shop custom made this metal art to my specifications and it turned out just right for my project. I will never buy from them again. Told us they would have the missing item shipped out asap. It was totally protected by the packaging. I was happy to give it as a gift thou it did take a long time to receive! Perfect center piece for our fireplace. If you're not 100% happy, send it back and we'll issue a full refund. If you have placed an order within the last ***** days and have not received it, just know that your order is processed and is taking more time in transit than usual. Obviously a scam. These guys are hacks. The LED's are battery powered (no cords) and come with a remote control to change the color or apply effects such as strobe or color fade. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Thanks MetalPlex! Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. Product was damaged in shipment #26919. Additionally, most stores will supply a phone number that you can phone for customer service inquiries. Product is very poor quality. Sent 3 e-mails and haven't heard I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. Perfct for out outdoor gear company! Well made, shipped fast and packaged very well. Lately, many of you have asked us how to remove personal info from the Internet - and today we have good news. Arrived just as expected, perhaps better :) and very speedy shipping. . But when I contacted customer support they responded quickly and reassured me it was on its was. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Customer service was great. Metalplex made a custom item for me which turned out absolutely amazing! We did order a surprise box and it looked like a truck ran over it during the shipping process. I love it! Ok. Log in. Online Retailer in Austin, TX. Claim your profile to access Trustpilots free business tools and connect with customers. MetalPlex is an Austin, Texas-based manufacturer of wall decor. Robert Slattery from Metals.com Anthony Bowers and Joseph something from Metals . Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. Moose Alternative - Metal Wall Art. Well, add one more victim to Metalplex's deceiving advertising! I wish I would have looked at reviews beforehand. They replaced and shipped the item at no additional cost. A few days later I received an email from a "********" and was told I would receive a tracking number. Packaging was exceptional. Would recommend and use again! Incredible. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. We LOVE our new mountain art piece. I messaged Matt and got a very quick reply and a brand new one sent free of charge all the way to Alaska! Had some leftover cut fragments I had to remove but nothing major. 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As a result, shopping during special festivals is highly recommended. Love these mountains. We want you to feel 100% happy with your purchase. following rank: Well explain below why metal-plex.com received this verdict, but first, lets make sure you are looking at the right business (many people often mistype the query). You will not have to return the misspelled item. A powerful processor is what will keep your phone running at high speed. I had to spend about 20 minutes in my workshop doing this myself. It has not yet been shipped per the tracking information. As a member of MetalPlex, you can enjoy even greater discounts. Love our mountains! Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. GitHub community articles Repositories; Topics . All of our designs are handmade and customized in Austin, Texas. While this room is not even trimmed yet, I knew just where this Moose belonged. Click below. Glad I got the largest mountains too! Feel also free to type the names of suspicious businesses in the comments section below. (Glacier National Park, model). Love this art in my husbands Real Estate office. What more can you ask for? This was purchased as a housewarming gift, so sent directly to recipient. The first one arrived damaged. The other handling issue is that they did not remove the burrs from the edges of the metal cutting. I'm on my 5th correspondence with them & they will not give me a way to return. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. Got my first purchase and it was damaged. excellent craftsmanship. It came with pins to hold the items up on the wall. I love it! Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. 06:39 PM. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. Simply Breath-taking!! We gathered the most favorable Discount Code 48, so you don't have to. It came packaged well. If you are metal-plex.coms owner and not happy with the 75.60 rating, remember that your website is your online business card. . No communication, no tracking updates. I ordered as a gift.. we think it is beautiful! If I could give 6 stars, I would. Beautiful. It took me a while to actually order it, but they were always quick to respond and help when I asked. In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. I love the mix up of photos from the park. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. Have you connected with these folks? The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. They look great! The chances of success are 100%. Thanks. Overall, Im extremely satisfied and would purchase again! MetalPlex works hard to be diligent and creative, providing its clients with the highest-quality wall art along with the greatest customer support in the business. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Nice extra touch! Beautifully hand crafted! If you are looking for a different size or color please don't hesitate to contact us. Easy to hang - we used Command Strips. The whole process of purchasing and delivery was great! I have been wanting a bigger piece for my room but was scared about the weight of it. Just plug in your AAs and you are on your way. Metalplex was absolutely AMAZING. Very pleased and will shop here again. Thank you! They are planning on shipping out a replacement item. But I know their products are light weight so I went for it. It came very nicely wrapped, no bent tips. This is the medium size. we hung it up right away thank you. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. Find the registry entry at metal-plex.com and then join them to be a member. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. I emailed and was . They are all beautiful. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. Love it. One of the items arrived after about a month & the product looks ok on the wall (don't look too close). Should you require information or help, please contact us by email or by phone and we will be happy to assist you. We love how it turned out. I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. Thanks! The craftsmanship is perfect and very detailed and it is also lightweight. Shasta reversed, as it reflects what one see's from the City Of Mt. But it looks great. Quality is terrific. All of our designs are handmade and customized in Austin, Texas. Quality is terrific. I bought this for my Home we are about to build. Nice and light. We will send the tracking number to you via email after your order has been dispatched. My address sign came so much better than I expected. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. Nice piece, well made, looks great. Customer Service for MetalPlex is absolutely THE BEST! Misha could not have been more helpful. Thanks. Already recommended to company to several friends. Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it.