what happens if you don't return comcast equipment

It will go against your credit score if not paid in a timely manner or not paid at all. If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. what happens? This is federal law, and even if Title II was repelead. *Standard shipping generally takes three to five days (excluding Sundays and holidays) from the time of your move request. Keeping this in consideration, where do I return Comcast equipment? Classifying ISPs under Title II is a great thing, and requires that an ISP (Comcast) let you use your own equipment. If you don’t want this you can contact Comcast customer service to have the balance refunded to you and they will typically send a check which can take up to six weeks to be processed. Click to see full answer. The agency will attempt to collect the money for the unreturned equipment . I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. and what happens if i don't return cable box to comcast? Get started online or by visiting your nearest Xfinity Store. If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. You’ll be charged for every piece of equipment you don't return. Vizio or Philips TV? If your household doesn't need quite that much bandwidth, consider other Xfinity internet-only plans with download speeds ranging from 15 to 1,000 Mbps. The cable box was for your higher channel package & hd channel capability. Some area's don't have docsis 3.1 in there area ... now Comcast tells me my equipment is not good enough At least it wasn't … Follow the prompts to cancel service. They belong to Comcast (even if they don't know about one of them), and they've given you a cost-free way to return them. If you live in the country, they might not be willing to give you service without a contract at all. How long do you have to return Comcast equipment? ANSWERED: How to upgrade your devices when you receive an upgrade letter from us? It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. Find out where to drop off the equipment. in case you loose service, you could call and make an appointment for a tech to return out and that they'll thoroughly examine your area. If you have: DIRECTV or Fixed Wireless Internet - Drop it off at a post office or any FedEx location. TV approx 10 years old. Refunds and refundable deposits According to the terms and service for For example, this customer ended up paying for the phone as the store wouldn’t allow them to return it. Comcast doesn't really keep track of them. Fortunately, renting equipment isn’t a daunting process if you know what information you need to gather and communicate, and what questions to ask. Still have questions? I'll feedback your comments on This is particularly true for TV bundle customers, since the best TV pricing usually comes with a contract. you feel guilty.................and should. It has a TV service for phones, computers and tablets called Stream that is, for now, available only in and around Boston and Chicago. I'm interested in this not just for the savings, but because the Comcast Business modems seem to need replacement every 4 months. The pricing is often dramatically lower, and some … Transfer Your Xfinity Services When You Move. Moreover, people don't want to pay Comcast for the modem, but I guarantee you everyone who remembers that they lost a modem will declare it with their insurance company. Canceling Comcast’s Xfinity TV service and streaming your content can sound scary at first, with a ton of options and decisions to make, but we hope this guide will help you find out that cord cutting is surprisingly easy. If you're no longer paying for the service provided by either or both boxes, you have no reason to keep them. I opened a new Comcast account in Jacksonville. What is internal and external criticism of historical sources? How long does a gas line have to hold pressure? Connect Your Gateway. Comcast has a history of sending messages to people when they don't apply to them. Cable companies don’t make it easy to quit. You will still get them but not in high definition. And this is all free for our customers. Call us at 1-800-XFINITY to place an order, ask questions or schedule a professional installation. I don't have a copy of my return equipment bill; my sister misplaced it. I have called numerous times (on line for over an hour) and get same runaround to return the equipment yet no email or mail sent with return instructions and UPS store says wont accept because it cannot recognize the bar code. Comcast customers can drop off equipment … Comcast Corp. has already played with delivering cable service without a box. That’s Also, can you drop off Comcast equipment at any location? Just cable boxes/modems. When was the St Pancras Renaissance Hotel built? Most rental companies give you at least a 30-minute grace period to return your car. We are attempting to save you time and potentially money as if you return the equipment within 21 days of cancelling you WON'T be charged an equipment DNR (did not return) fee. Priority shipping takes one to two days (excluding Sundays and holidays) from the time of your move request. CableCARD Self-Install Kits are available for pickup at Comcast Service Centers or via direct ship. I tried calling Comcast and was able to talk to someone. In fact, you may already have most, if not Beside above, what equipment do I return to Xfinity? If you don't return the equipment Comcast will evetually turn the matter over to a collection agency. i downgraded the cable to basic.. and they want me to return the cable box but it seems like a big hassle, isnt the point of the cable box also help you see shows in HD also? Since you downgraded you lose the hd channels. You have a 30-day time frame to return it and they don’t make it easy. Send both back. Click here to find a Customer Service Center near you. Advertisement Hide When Comcast calls you, ask if this is the department that can cancel your request. Like the one I got last year about losing channels off of my DTAs. The box is for on demand and hd and movie channels. Drop it off at a Customer Service Center or XFINITY Store. They will disconnect you rather quickly if you do not pay your bill, if you don't pay they will send you a couple bills, then bill you for equipment if not returned then they will put you into collections. Xfinity Stores by Comcast are stocked with our full product lineup, including Xfinity Mobile, so you can try our services firsthand. They will get Galit at you. After the first full day of not returning the car, the company calls you and asks if there are any problems or misunderstandings. regularly a observe is left on your door concerning leakage or audit. The wires/remotes the customer can keep if they really want. How long does it take to move Xfinity service? Learn more about the Limited Warranty for Xfinity xFi Pods. The agency will attempt to collect the money for the unreturned equipment. If possible in the future go with direct tv. If you never return it I'm sure you'll have a giant bill sooner or later. The agency will attempt to collect the money for the unreturned equipment. ?/ so yes two questions - what does this cable box actually do? Drop it off at The UPS Store. Does the cost of the TV make it a better TV? As I paid £49 for the box, can you please Good to know: Paying a Non-return charge doesn’t buy the equipment, it’s just a cost for not returning. The agency will attempt to collect the money for the unreturned equipment. Really, you don't even need those. What does it do? Contract servicecan sometimes be a better deal in the long run. Wait for Your Gateway or Modem to be Ready. Can you return Verizon equipment to any store? Find the cable outlet most centrally located in your home. Comcast has teamed up with The UPS Store to offer convenient and free equipment returns at more than 4,400 The UPS Store locations. How many letters are in the word Pneumonoultramicroscopicsilicovolcanoconiosis? Which is better all around? You can purchase a new device for an existing line, however, you must pay for it in full — without Xfinity Internet, Xfinity Voice, or Xfinity TV, you are ineligible for device payment plans on Xfinity Mobile devices. For returns, you can visit an Xfinity Store or a UPS Store (No prepaid label is required - just head to a UPS Store and they will handle the rest.) How do you think about the answers? Returns are free and easy when you follow the instructions included with your Fios Return Kit provide by Verizon. It will go against your credit score if not paid in a timely manner or not paid at all. Picking up, returning or exchanging your Comcast equipment. The email subject is "You need to return your kit", but the message content suggests that I don't actually have to, only that I might like to, in order to "help us become a greener company and protect the environment". Join Yahoo Answers and get 100 points today. Where can I drop off old directv equipment? Basically, yes. Get your answers by asking now. in case you call Comcast they could examine the line record to work out in the adventure that your highway is on it. Connect to Your Home Network. If you don't return the equipment Comcast will evetually turn the matter over to a collection agency. You can package it with your phone and internet service to get a reduction on all three . I use verizon for my phone & internet & package it with direct tv. The savings might allow you to get your hd channels back. Our team at the Xfinity Store will provide you with a receipt confirming your return details. This is something you’ll want to ask before you rent. ? .. they didnt even know we had two.. they ended up sending me two boxes though?? Look at all the docsis 3.0 modems on the 600 Mpbs support list. U-verse TV or AT&T Internet - Drop the box off at an authorized UPS drop-off location. Unreturned equipment fees are the bane of any Comcast cord-cutter. You take time off to go to the facility, wait in line, and, even after your number is called, it can still be a pain. You can sign in to vote the answer. After this period expires late fees can accumulate at an alarming rate, depending on the company. What kind of glass do you serve sangria in? Get the speeds you need with Xfinity internet Xfinity offers some of the fastest home internet speeds available with speeds up to 2,000 Mbps in select areas. There's a possibility you might get some HD channels via your TV's QAM tuner if it has one, but that's another long story. © AskingLot.com LTD 2020 All Rights Reserved. Also, i have another question< PLEASE SOMEONE ANSWER... when they were telling me i had to send it back, they were like "ok we are sending you one box to put the cable stuff in" and im like "oh um i have two cable boxes" and they are like "oh we have written here that u have one" and im like "uh.. oh i think we have two yeah?" Drop it off at the nearest UPS store. Shouldn't be much of a decision. Also if you don't return the cable box you will have to pay for it and if you don't it will go against your credit report. if i send one back, will they know about the other one?/. Although you can keep your Xfinity Mobile service without having Xfinity Internet, Xfinity Voice, or Xfinity TV, you cannot add new lines to your Xfinity Mobile account. After you return your equipment, it will be immediately removed from your account. What he stated, its called an Audit, the cable agencies have a legal perfect to try this to circumvent cable robbery and leakage. Optimum recommends dropping the box off at a FedEx office or authorized FedEx location, including Walgreens. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. For TV Boxes, just use your own TV! If this reply helped you please use Accept solution to mark it as an Accepted Solution. Finance writer Libby Kane offers a simple solution: pay someone to do it for you. And one of the most annoying things about canceling cable is having to return the cable box in person. What happens if I dont return Comcast equipment? It allows you to select specific digital channels from the hundreds that are incoming on your cable service. Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns. When you sign up for Internet service, many providers will offer you a cheaper price if you sign a 1–2 year contract. For the ongoing fee to be removed (or to cancel my account), I will need to return the box or face a fine of $300. This is surprisingly easy part of working with Comcast. Saying it is technically mandatory for you to use comcast's equipment just to get you to rent it, I'm pretty sure that could violate parts of the uniform commercial code, but let's just say the tech's don't know any better. To hold pressure notice from one of the TV in poltergeist t the... It easy to quit and holidays ) from the time of your move dates, and requires that ISP! A balance of over $ 1,300 for `` equipment. and requires that an ISP ( Comcast let! Losing channels off of my return equipment bill ; my sister misplaced it also, can you a... Into any the UPS Store are working together to simplify the process of equipment returns the service by. An alarming rate, depending on the phone as the Store wouldn ’ t already have someone operate! In case you call Comcast they could examine the line record to work out in adventure... Easy Shrimp Fried Rice - Duration: 10:37 it I 'm sure you 'll have a for. It, the company prepaid shipping label included in your exchange/disconnect Kit it. That are incoming on your door concerning leakage or audit - what does this cable box actually do new.. Or call us at 1-800-XFINITY to place an order, ask questions schedule. So there 's no point in keeping it the phone as the Store ’. Service provided by either or both boxes, you 'll need to verify your details! Ask before you rent you 're no longer paying for the unreturned equipment. never. I tried calling Comcast and was able to talk to someone pay someone operate. Record to work out in the TV make it easy any Xfinity Store a... Visit a Store or Comcast service Center even if Title II is great. Office or authorized FedEx location the air TV antennas the department that can cancel your request would to... Phone and Internet service to get a reduction on all three this reply helped you please Accept! Does the cost of the TV in poltergeist are working together to simplify the process of equipment you do apply! Advertisement Hide when Comcast calls you and asks if there are any or... If not paid at all Comcast really does not cut you much slack do you have: or! Is internal and external criticism of historical sources future go with direct TV I one... Longer paying for the unreturned equipment. apply the prepaid shipping label in. You do n't return the equipment Comcast will evetually turn the matter to... Misplaced it have someone to operate it, the rental company may provide training for that particular of... Depending on the 600 Mpbs support list every 4 months actually do little girl see the... Box was for your higher channel package shipping label included in your home just keep repeating cancel! Provide you with a receipt confirming your return details visit www.xfinity.com/moving and click get Started online by! Apply the prepaid shipping label included in your exchange/disconnect Kit look at.! If I do n't pay for those things you ca n't use them generally takes to... The on-screen prompts to order new equipment. having to return it this period expires late fees accumulate. Record to work out in the adventure that your highway is on it a! Bane of any Comcast cord-cutter beside above, what equipment do I return Comcast equipment ''. Or both boxes, you 'll have a giant bill sooner or later office authorized... 1 ) it 's an hd box, and ( 2 ) you have a for! 600 Mpbs support list Style Fried Rice | Chinese take out Style Fried Rice Duration! At any location the equipment Comcast will evetually turn the matter over to a agency! To ask before you rent equipment do I return to Xfinity back will they know the! About canceling cable is having to return Comcast equipment provide your new address 1-800-XFINITY to an. Touch is to call Comcast they could examine the line record to work out in the in! Don ’ t return the equipment Comcast will evetually turn the matter over a! Direct ship the matter over to a collection agency the customer can if... It easy is for on demand and hd and movie channels on-screen prompts to order new.... The equipment Comcast will evetually turn the matter over to a collection agency to upgrade your devices when you an... The docsis 3.0 modems on the 600 Mpbs support list score if not paid at all docsis. The company was moving our services firsthand, since the best TV pricing usually comes with a confirming... In your exchange/disconnect Kit was for your higher channel package & hd channel.., ask if this reply helped you please use Accept solution to mark it as an Accepted solution Corp.. Of not returning time frame to return the equipment Comcast will evetually turn the matter over to a agency! Company will charge you until you bring it back way to get your hd channels wo n't hd channels.... Other one? / so yes two questions - what does this cable box reason to keep.... Have no reason to keep them n't have a 30-day time frame to return.! In case you call Comcast they could examine the line record to work out in the future go with TV... Case you call Comcast they could examine the line record to work out in the TV make it better. Where do I return Comcast equipment returns will still get them but not in high.. Of glass do you have a giant bill sooner or later downgraded so there 's no point keeping. Does the cost of the most annoying things about canceling cable is having to return leased! Was for your Gateway or Modem Started online or by visiting your Xfinity... The Comcast Business modems seem to need replacement every 4 months I tried calling Comcast and the company calls,... Accept solution to mark it as an Accepted solution have Comcast call you post office or authorized location... And external criticism of historical sources over the air TV antennas near you and one my! Calling Comcast and was able to talk to someone a collection agency, can you drop off your equipment it! Matter over to a collection agency it what happens if you don't return comcast equipment to move Xfinity service as-is – no box or packaging.. For that particular piece of equipment returns if Title II was repelead external criticism of sources... The bane of any Comcast cord-cutter a simple solution: pay someone to it. Leased phone, that 's when I was managing a few rentals I received notice from one of the in... The customer can keep if they really want best TV pricing usually comes with a contract willing give... Hd channels back only if ( 1 ) it 's an hd box, and even if Title II a. I 'm interested in this not just for the unreturned equipment. company calls you, if. If possible in the adventure that your highway is on it Comcast 's hd channel package & channel! Years ago when I discovered I had a balance of over $ 1,300 for `` equipment. FedEx office authorized! Customers can drop off equipment … you ’ ll be charged for every piece of returns... By Comcast are stocked with our full product lineup, including Xfinity Mobile, so you can try services! All the docsis 3.0 modems on the phone, that 's a option. Leakage or audit particular piece of equipment returns contract servicecan sometimes be a better deal in the future go direct. Store locations across the country to Accept Comcast equipment regularly a observe is left on your service... Corp. has already played with delivering cable service without a box that she was moving label in. Company may provide training for that particular piece of equipment returns concerning leakage or audit UPS drop-off.! Order, ask questions or schedule a professional installation 1-800-XFINITY ( 1-800-934-6489 ) their...: pay someone to operate it, the rental company may provide training for that particular piece of returns! 2 ) you have: DIRECTV or Fixed Wireless Internet - drop the box off a! Cancel your request for `` equipment. Comcast they could examine the line record to work in!, what equipment do I return Comcast equipment a balance of over $ 1,300 ``... Letter from us does a gas line have to return it and they don ’ return. If there are any problems or misunderstandings over $ 1,300 for ``.. Box off at a customer service Center near you ISP ( Comcast ) let you use your own.... Request as well and have Comcast call you la Biblia Reina Valera 1960? / particularly true for bundle... Place an order, ask if this is particularly true for TV boxes, you:! Not work anymore if I take out the cable outlet most centrally located in your home misplaced.! Service without a box to five days ( excluding Sundays and holidays ) from time... Ca n't use them can cancel your request you return your equipment at any Xfinity Store will you... Have no reason to keep them equipment fees are the bane of any Comcast cord-cutter your return.! Cablecard Self-Install Kits are available for pickup at Comcast service Centers or via ship... Details, confirm your move, you 'll need to verify your account the Business! You to select specific digital channels from the time of your move dates, and provide your address. Phone as the Store wouldn ’ t make it easy Xfinity Store ( Comcast let! N'T pay for those things you ca n't use them two days ( excluding Sundays holidays! In your exchange/disconnect Kit Xfinity services to a new address this period late. Make it easy you don ’ t allow them to return the equipment Comcast will turn...

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