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You can help us improve the accuracy of the service by reporting spam numbers we may have missed. Please check your wifi / mobile data connection and verify that it is working properly. *Eligible device required. We also use the STIR/SHAKEN technology to reduce the chances of incorrectly blocking or identifying a "good" call as "Potential Spam." Call Filter is for mobile phones and select standalone smartwatches. Try a few minutes to give it time to load. When you uninstall the Call Filter app, you could lose the current state information for your calls, and if you reinstall, there is a chance to lose some state information. Then reset the app as shown on the following web page https://www.verizon.com/support/knowledge-base-235171/. Most of the times, it might be a temporary loading issue. Features such as Caller ID and blocking entire area codes give you even more control over incoming calls. Call Filter helps you avoid unwanted spam and robocalls, and block unwanted calls based on risk level. Restart your device and see if that fixes the issue. If your device isnt compatible with the Call Filter app, you are still able to manage Call FIlter in My Verizon. Avoid unwanted calls with Verizon Call Filter FAQs Neighborhood (or neighbor) spoofing is when a scammer calls you from a fake number that's familiar or similar to your own, to trick you into answering the call. If you don't have enough storage space, it can be blocking the app updates. entering your password/username again. Are you having issues with Verizon Call Filter not working, and youd like to know how you can quickly fix this problem to avoid all of those unwanted calls? https://play.google.com/store/apps/details?id=com.vzw.ecid&hl=en_US Youll find when selecting the uninstall option on the Play Store it will ask Do you want to uninstall all updates? With that setting enabled, a notification from Verizon will appear in your app list, regardless of whether you have the app running. Remove it from all lines. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Call Filter uses analytics and databases that are constantly evolving to detect spam calls, including those that may be spoofed. *Eligible device required. uninstall the Call Filter app and reinstall it, check the status of the app store to see if an outage, login details for the Verizon Call Filter app, You can get Call Filter for free if youre a Verizon customer. Call Filter cannot yet identify or automatically block spam calls that originate outside of the US, but customers with an eligible device can now block all incoming calls from international numbers if they choose. Apple and iPhone are registered trademarks of Apple Inc. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Good luck! In the first scenario, the spammer dials your home phone number, while on the second, they dial your cell phone number and you cant see the number because its blocked by the service. Well, Ive been researching this topic and have found many solutions that might help, so keep reading to learn what Ive discovered! Go to the Add-ons and apps page in My Verizon and select Manage Call Filter > Manage Add-on. Automatically block spam based on their risk level and send them to voicemail (Call Filter automatically blocks high-risk callers). Additionally, you can try to restart your device or force-close apps running in the background to see if that solves your problem. SamsungRyder What is going on Verizon? Apple: Android: Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Welcome to /r/Verizon! ), Verizon LTE 4G Broadband Router with Voice, Data only/non-voice capable devices (e.g., tablets, 4G LTE broadband routers, mobile hotspot devices, MiFi internet), Smart accessories (not in standalone mode). For example, you can go into Settings, select Notifications, and then find Verizon Call Filter within the list and make sure the toggle is on for notifications.. Verizon customers get Call Filter on the cheap if its compatible with their device, but can buy two filters if its compatible with their device. You will need to check your data or WiFi connection to make sure its working properly and have a good signal if youd like to use the Call Filter app or feature. Please write your problem below and someone from our community may help you. My S8 is running Android Pie, the new OS. Only Verizon-purchased Android devices can use or update the Call Filter app. If the Call Filter app isnt working, it could be because of an issue either with Google or Apple servers, and youll need to check the status of the app store to see if an outage is going on. To know more, you can also read our posts on Verizon caller ID not working, Verizon video calling not working, and Verizon visual voicemail not working. Have a phone you love? Make sure it says Enabled next to device compatibility. Are you trying to connect to the app while on wifi? If your line has a Dual SIM-capable phone with: If your device isn't compatible with the Call Filter app, visit the Add-ons and apps page in the My Verizon app or website to turn on Call Filter. The Call filter app doesn't work on a Unlocked S21 ultra. Accounts with 3 or more eligible lines can subscribe to Call Filter Plus (Multi-line) for $7.99/mo by logging in to My Verizon. Visit My Verizon Website - Manage Call Filter to learn how to turn off your spam filter or update your block preferences in My Verizon. Verizon Call Filter Plus identifies calls by their category. Verizon Call Filter on the App Store Find out if your device is compatible or if you can manage Call Filter in My Verizon instead. I went looking on the Google Play Store for a Verizon Call Filter app and did not find one. Verizon Call Filter app may not be working for you due to some issues that your device may have or your internet connection problem. The feature can report spam calls on your Verizon line but isnt very useful. You will no longer receive spam alerts if unsubscribed. Data charges apply. If you've found Verizon Call Filter not working, it could be because you have an incompatible device and need either an iPhone or a Verizon Android phone to use the feature via the app as of 2023. Therefore, if youd like to use Call Filter, you will have to turn on Call Filter via My Verizon since it will be incompatible with the Call Filter app. Clear Verizon Call Filter App Cache and Data: On your device, goto "Settings" click "Apps" select "Verizon Call Filter app" click "Storage" click "Clear Data" option. Follow these steps to set up Call Filter on your Android device. (all You Need To Know), Amazon Pickup Locations (where Are They, How It Works + More), Does Cvs Have A Fax Machine? Call Filter may be experiencing a server overload or crash, so you can try to use it again in 5 to 10 minutes and see if that fixes the problem. If I go to account it says I am Unsubscribed. Calls will still be labeled as spam or blocked until you turn off the spam filter or unsubscribe from the service. I purchased a S22 Ultra directly from Samsung. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile, How to block and unblock numbers with Call Filter, How to opt out of blocking high-risk spam calls on iPhone, Smartphone - Turn on free spam protection in the Call Filter app, My Verizon website - Manage Call Filter (Apple iPhone), My Verizon app - Manage Call Filter (Apple iPhone), Subscribe to Call Filter Plus - Apple iPhone, Subscribe to Call Filter Plus - Android smartphone*, My Verizon app - Turn Call Filter Spam Block On / Off, My Verizon website - upgrade / downgrade Call Filter subscription, Android smartphone - Block / report picture, Apple iPhone - Turn Silence Junk Callers on/off, Smartphone - Turn off free spam protection, Remove Call Filter in the My Verizon website, Turn off the spam filter from your account in My Verizon. Call Filter Service | Verizon 2 weeks ago Verizon Call Filter Not Working In 2023 (10 Potential Fixes) Additionally, you can uninstall the Call Filter app and reinstall it, wait a few minutes if the issue is server overload, or update the Call Filter app. Due to inactivity, your session will end in approximately 2 minutes. I went to the APP store to see if it had been updated but that didn't work. Press question mark to learn the rest of the keyboard shortcuts. https://www.verizon.com/support/call-filter-faqs/#general, https://www.verizon.com/support/knowledge-base-235218/, https://www.verizon.com/support/knowledge-base-235171/. How do I get Call Filter? Verizon Call Filter takes the guesswork out of answering your phone, with features that screen and automatically block incoming spam calls. You want to make sure the login details for the Verizon Call Filter app are correct and that you have the right username and password, which could be case-sensitive. Older devices or OS versions can manage Call Filter on My Verizon. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Mine stopped working a few days ago. Okay thank you. It starts and then immediately closes. Even in some rare cases, the re-install step also don't work. Learn how to report and block a number as spam and more in our Call Filter How to Use Guide. Both SIMs active on Verizon - You can add Call Filter on both lines through My Verizon. If you have Spam Blocks turned on, please disable this and then give this a try for us. Verizon Call Filter app may not be working for you due to some issues that your device may have or your internet connection problem. Our technical department is responsible for solving what causes different problems on the network, however, we do not have access to review this information. We will work toward a resolution. Due to inactivity, your session will end in approximately 2 minutes. New comments cannot be posted and votes cannot be cast. Visit How to use Call Filter to learn how to use Neighborhood Filter. Verizon Call Filter not working on unlocked S22 Ultra? The Call Filter App now says I have free spam protection. Also, you can report spam if any gets through the filter. What troubleshooting steps have you attempted since you first started havint his issue? Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. However, the issue could be with Apple or Google servers if the app isnt working, in which case youd need to wait for a fix if its an outage. 1 Like Share Reply Snow6632 Astronaut Options a week ago in Galaxy S22 It was the unlocked version. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Call filter free does come with free spam protection. Copyright 1995-2023 All Rights Reserved. Call Filter lets you screen incoming calls, block spam and report unwanted numbers. I installed Verizon's free junk call blocker and it seems to - ZDNET It starts and then immediately closes. in, OK since you didn't get it from Verizon directly it won't work. Verizon Call Filter helps protect you from unwanted calls and lets you decide who can reach you. Call Filter app users with Call Filter (free) and Call Filter Plus can add phone numbers to a personal allowed list. It did not work. I purchased an unlocked note 20 and after setting everything up my call filter doesn't want to work. If I go to account it says I am Unsubscribed. Call Filter (free) gives: Call Filter Plus gives additional features: Note: Eligible devices can also manage block settings in My Verizon. Learn how to turn on the auto block feature and set risk levels: Learn how to add someone to your blocked numbers list. Get up to $500 when you. To help protect you against neighbor spoofing calls, weve added Neighborhood Filter to the Call Filter app. This Clears both data and cache. Learn more about STIR/SHAKEN and how Verizon is using it. The Verizon Call Filter app server may be down and that is causing the loading issue. Please sign in again to continue. It won't let me move the slider to turn it on. *Not pre-loaded on Prepaid Phone in a Box or devices brought to Verizon from another carrier. Verizon Call Filter takes the guesswork out of answering your phone, with It hasn't done anything, but ask me to subscribe for 2.99. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Due to inactivity, your session has expired. Save my name, email, and website in this browser for the next time I comment. You go into phone options on iOS and the damn thing is no longer enabled. Correct answers are available for this post. With Call Filter Plus, I'm not getting caller name ID anymore. I now seem to have Call Filter version 9.4.1. It was not easy. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Verizon Carrier Update (what Is It + Other Common Faqs), Does Verizon Block Spam Calls? Only Verizon-purchased Android devices can use or update the Call Filter app. cyberoxide, the Call Filter app is important to stop unwanted calls. If you disagree with how a number was categorized by the system, you can unmark the number as spam, add to your contacts, or allow the number. Visit How to use Call Filter to learn how to turn off Silence Junk Callers. Call Filter Free not working - Verizon Community