She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. There are two energy suppliers that go by the name Click Energy. Looking to get in touch with Click Energy NI? To complete your Click Energy top up online, click on the TOP UP button located at the top of the suppliers homepage. . Gas leak? Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. Looking to compare energy suppliers?Leave your phone number to request a call back from us! Before making any decisions, Selectra recommends you conduct your own research. Value must be either 11 or 19 digits in length. If you receive the Guarantee Credit element of Pension Credit, youll be in the core group. Sunday closed. Find the contact information you need, send a message to our customer service team or check out our frequently asked questions. Email: Customer Service, Small Business This lets you message a customer service agent from the website and receive an answer almost immediately. Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. Click Energys emergency credit kicks in if your credit falls below 1 on a standard tariff or 2 on an Economy 7 tariff. Customers can usually expect a wait time if they call Click Energyhowever, as only approximately half of all calls are answered within 30 seconds and the average wait time for calls can exceed two minutes. The Friends with Benefits programme means Click customers receive 20 worth of free electricity if they refer a friend or family member to switch to the provider. Customer Helpline number 0333 103 9575 A call to us is included in your inclusive minutes package. According to average use statistics on the standard tariff, you would be paying the following with other electricity companies: Click Energy has a number of tariffs that can be used with a prepayment meter. The govenment have set an energy price guarantee, Click below to find out more. We tested this method and our query was satisfactorily answered within minutes so its a good option if you want a fast response. Mobile Recharge | Instant secure online Top Ups - doctorSIM The good news is there is no limit on how many referrals you can make, so if you refer five friends to switch, for example, you could get 100 worth of free electricity! At E, we want you to remain with us because you want to, not because you have to. When topping up online, you can choose to make a 1 to 20 donation to the charity. Negative comments really do focus on the price increases. We study all energy suppliers daily to identify the best deals custom-fitted to your needs. Jul 04, 2022 . There are several ways to contact Click Energy. For example, if you top up 10, you can use 10 worth of energy before you run out and need to top up again. Click your state below to view offers in your area. Turn your friends on to Direct Energy and you'll earn a $50 Visa Prepaid Card for each customer you refer. ), If you would like to chat over email please contact us on chat@clickenergyni.com, If your enquiry isn't urgent why not join the chat on our Facebook ClickEnergy NI and our twitter@clickenergychat. You can renew with your current plan, but that rate most likely has changed due to energy market demand. You can opt out at any time by clicking "unsubscribe" in an email. When you find the plan you like, click the "Renew" link and follow the instructions. Have a question? If you have a prepayment tariff, there are a number of ways to top up your Click Energy account, including online, over the phone and in a PayPoint store. Save yourself a phone call. Customers looking to subscribe to an energy plan with Click Energy are able to do so online. Speak to an agent or see more plans for free ! *The 50 credit is a one off payment redeemable after your first year of prepayment dual fuel supply only (subject to qualifying tariff & excluding change of tenancy). Scroll down the page until you see four red boxes (located underneath the Click Energy NI phone number and above the live chat heading) - this is the request a call back box. You can perform certain tasks without needing to get in touch with Click customer service, and you might find the answers to your questions by simply logging in to your Click Enegry account. Keep both your prepayment gas and electricity supply with us for 12 months and we will credit your electricity meter with 50*. Please enter a phone number. Click Energy - Northern Ireland's Low-cost Electricity Company. This has improved to 75% by the following year, which was the highest percentage achieved amongst the five suppliers in Northern Ireland. Postal mail, including forms, applications, or complaints can be sent to: Click Energy Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. Or leave us your details and we will call you! This will last two minutes and repeat every 30 minutes (only during the day from 11am to 10pm) until you press any button on your meter. Click Energy will only use this as part of the sign-up process. Click Energy also has a referral scheme. If youre on a smart PAYG+ tariff, you wont have to worry about ever losing your key or card again as you can easily top up through the app or your online account. Last updated: November 2022. If you want to get gas in Northern Ireland then there are only two suppliers available: Firmus Energy and SSE Airtricity. Call us now and talk to an expert. In the Consumer Council NIs survey of 2018 Click Energy only received a 55% satisfaction rate. The number for your energy distributor can be found on your energy bill or online under your state or territory and postal code. Once you've registered online with Payzone, you can top up your electricity meter by texting "EI top up (amount to top up)" to 53314. Depending on your situation, you could be given a payment extension, organize a payment plan with Click Energy, or apply for government concessions or rebates you might be eligible for. Like a lot of energy suppliers, Click is active on both Facebook and Twitter - just send the team a private message and wait for a response. Britain's Best Prepayment Energy Supplier | E What's the Average Electricity Bill in Australia? It's all here. You can see how much youre spending at different times, how much each appliance costs, and where you can cut back to save money. The Click Energy NI headquartes address is Timberquay, 100-114 Strand Road, Derry/Londonderry, BT48 7NR. FIND OUT MORE . Down below is an overview of the fixed tariffs and their prices. The Free Click Energy NI Top App. To make life even easier, you can save your debit card details in your online account so that you don't have to enter them each time you need to top up. We'll send you the details of this plan so you can review it again later. Government support PAYMENTS. The main plus points of using Click Energy are: However, there are some drawbacks too. The services and products mentioned on this website may only represent a small selection of the options available to you. 1-866-863-1658, Postal Service These can then be topped up on the website in order to receive more discounts. No, Click Energy is one of five suppliers in Northern Ireland that only supplies electricity to domestic customers. FIND OUT MORE . Email: Customer Service, Direct Energy GET ANSWERS to frequently asked questions. Emergency credit is designed to help you out if you forget or are unable to top up your electricity meter. FIND OUT MORE . A chat window will pop up in the bottom right hand corner of your screen. Lets break them down. They are currently the most expensive provider of electricity in Northern Ireland. With Refer-A-Friend your friends win, too, with a $50 Visa Prepaid Card when they enroll with Direct Energy. FIND OUT MORE . Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. Selectra.com.au is free to use, and the commission we receive does not affect our opinion or the information we provide. As always, weve got you covered! This makes it currently the most expensive provider of electricity in Northern Ireland. news@directenergy.com. Not for all their tariff plans, they only provide electricity for most customers at this moment in time. Have a question about a plan or need help placing an order? The top up phone number to call is 150 from your mobile device. Change Location. Its slogan is "click for the climate", and all its new energy tariffs use 100% renewable energy. More information about energy offers mentioned can be found here. These include: Click Energy has six plans on offer. Ireland. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. Click Energy | Prices, Reviews & Contact Details - papernest Click Energy, Timberquay, 100-114 Strand Rd. On Trustpilot, Click Energy has an average review score of 1.8 out of five stars. That means they have a customer base of around 28,000. Save your Card Details. Necessary to provide basic functions of the website such as page navigation. Text STOP to stop receiving outage alert texts. Our dedicated team are online, on the phone and on social media to make it as easy as possible to switch to ClickEnergy. Boost Power is a new, simplified version of the old app as many customers were complaining that it was confusing. Customers with prepayment tariffs pay for their energy as they use it by putting credit on their Click Energy account. You can top-up your gas and electricity at any PayPoint, Payzone or Post Office. Click Energy - Top Up If you suspect a gas leak, you should firstly open all the windows and doors and then switch off your supply. Click lets you top up a minimum of 5. If you encounter any problems with your Clickback account, you can call the companys helpline on 020 8201 6483 (Monday to Friday: 9:30am to 5:30pm). Click Energy in 2022: Prices, Reviews and Contact Details, We compare the market to find you the perfect deal. How do I renew my plan with Direct Energy? Report an Outage. Hover over the "Account Management" icon in the top navigation and click the "Renew" link. If youre moving within two business days, call 1300669432 between 8am and 6pm weekdays for urgent connections. Moving house? Send top up phone. They have fewer than 30,000 customers and as such, there is little information about the quality of their service. Government EPG Scheme. You can opt out at any time by clicking "unsubscribe" in an email. Like topping up online, you will need to provide your KPN in order to complete the process. Whether you're a new or existing Dominion Energy Utah customer, we've got you covered. The address for Click Energy is: Click Energy, Timberquay, 100-114 Strand Rd, Derry/Londonderry, BT48 7NR. Top up your electricity and gas in a few taps, or show your in-app barcode at any PayPoint. Select a Service Area - CenterPoint Energy Remember that Click Energy currently only supplies electricity so you will need to find another supplier for your gas if you choose to switch. Price hikes were a particular bone of contention with Click Energy customers. Government EPG Scheme. Top up any phone in any country fast and easy. We are open With a traditional meter, you can top up your electricity card at any PayPoint or Payzone, however, your gas card can only be topped up at a PayPoint. Seventy-eight percent of customers that left a review gave the supplier a "bad" rating of one star. We offer all our customers emergency credit on each meter and for that extra peace of mind, 'friendly credit' hours so you'll never lose electricity during evenings and weekends. Manage your energy your way Top up on the go Necessary to provide basic functions of the website such as page navigation. Contact Us | Consumers Energy You can also view your location on your bill. Simply look in the top-left of this screen to see your location or click "Select Your Location" to find out. Connect your home to an electricity supply, Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. 58% of people rated their service as bad with only 8% for good and 8% for excellent. That means as of January 2020, all of their electricity comes from renewable sources. MySmartE Terms and Conditions Get great rates on electricity and natural gas from Direct Energy. The 2.5+ day backup system. (01) 525 6882 or Get a free callback now Ad How Can I Top Up by Text Message? Keep an eye on your inbox for more information. There are a number of other Click Energy contact methods available. Whichever contact method you opt for, you should not expect a response outside of the Click Energy contact hours. (Mon - Fri: 8:00am-6:00pm EST) Necessary to provide basic functions of the website such as page navigation. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. Simply log in to your British Gas online account and click the Top Up Online tab. Simply call 0330 102 7517 to ask for a new card and youll be given an 8-digit TAG code which you can take with you to pick up your new card. VAT registration Number: 197 2110 09. This section shows an overview of the prepaid rates available. Enough to keep your critical circuits running for over 2.5 days with no recharge needed. Our energy advisors are here to help you find the best deal. You can contact us the following ways - Telephone Call us directly on 0800 1 070732. For an energy supplier that set out to do things differently and put the customer in charge of their own supply, this is not ideal. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. You just have to take your pick. If you think youre in the core group and havent had a letter, you should call the dedicated Warm Home Discount team on 0800 731 0214 before the end of February. Customers with questions about Click Energy plans can call their sales team at 1300 669 432 during the week from 8am to 6pm. Our focus is on keeping costs down so you pay less. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Hover over the "Account Management" icon in the top navigation and click the "Renew" link. Or leave us your details and we will call you! * Assuming the average Economy 7 tariff user consumes around 58% of his energy on peak and 42% off peak. Speak to an expert and have your query resolved in minutes. Take control with averaged monthly payments, auto pay and more. Boost is encouraging the installation of smart prepayment meters across the country, working alongside the Governments initiative to become carbon net-zero. You can sign up by clicking the "Get Started" button above. We make it easy to manage your account online. Set up your utilities, today! When on the homepage, click the button in the top left hand corner that reads CLICK IN. To find out more about these contact options, head to our dedicated Click Energy contact page. Its worth noting that if your new home doesnt have a prepayment meter, youll have to get it changed so that you can stay with Boost. When you contact Utilita customer service, use the phone number 0843 770 5082 which is the Utilita helpline that you need to call. If youve had a power cut, you can call your Distribution Network Operator on 105. They use a mix of biomass, wind and solar to provide energy to their 30,000 customers and all new customers will be placed on green versions of their tariffs at no extra charge. Click below to redeem this now. If you're not able to process your renewal online, don't see the "Renew" link or can't find a plan option to suit you, please call Customer Service at 1-888-548-7540. Click Energy does also offer a business energy tariff to help keep costs down and offer energy efficiency. Direct Energy will contact you by mail, email and/or via Online Account Manager messaging when you are eligible for renewal. Houston, TX 77046 Features: Top up securely. Click Energy currently only supplies electricity so you will need to find another energy supplier for your gas if you choose to switch. Have a question about a plan or need help placing an order? We're finding you the best deals out of our selection of best offers! Click Energy: Reviews & Thorough Top-up Guide - Selectra Click the Live Chat tab on the website to speak to an advisor, Live Chat available Mon-Fri 8am to 8pm and Saturday 9am to 4pm. Sorry, this plan is not available for your location. Top up with PayPoint You can also top up your Click account at a local PayPoint store. 's latest consumer survey from 2020, Click Energy did not receive a score because Which? The correct email address for information on this tariff is [emailprotected]. You can direct any questions you have about your tariff or account to this address. To top-up your OVO account, call 0843 770 5067 or 01173 326 945, for both gas and electricity top-ups. To get your unique referral code, you will need to contact Click Energy directly. Luckily, with Boost, its easy to get a new one. Click Energy has two channels for submitting complaints, either over the phone or by email. Give us a call to find out more about automatic meter readings. However, you have more flexibility to leave for another plan or switch supplier. Find out how much you can save with EDF Energy today. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. If you cannot reach an agreement on how to resolve your complaint, you should call the Consumer Council NI on 0800 121 6022 or email [emailprotected]. . Customers will need to provide information including a valid form of identification and the connection address, and can expect a credit check before receiving their new plan. In Which? Click below to redeem this now. Sunday closed. We are pleased to be part of the Warm Home Discount scheme, To find out more information about the fuels used to generate electricity We have tools and resources to help manage your natural gas service. Click also lets you top up a minimum of 5, which is useful if you are short on cash or trying to limit your energy consumption. This kicks in when you have used up the 1/2 emergency credit automatically provided. Republic of. It makes managing your PAYG energy easy. Contact us | Entergy | We Power Life Boost Energy: reviews & info on the PAYG supplier - Selectra Youll be entered into the scheme automatically and will receive a letter by the end of December. So, has Click Energy been able to achieve that aim? You choose how much to spend and when to top up, so you never have to worry about monthly bills. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. What country is your account based in? * Based on 2,900.00 kWh of and 12,000.00 kWh of per year on average Houston, TX 77002, Small Business Energy & Large Business Energy, Direct Energy Customers can also contact Click Energy through social media. Doing this is simple and easy, all you need to do is follow these steps: Step 1: Dial 150 on your handset. If you need to get in contact with Click Energy with a burning question or a complaint, you can ring the supplier on the following phone number. Click Energy, now owned and operated by Amaysim, is another energy company following the trend of conducting most business online. If having a smaller supplier that can still grant you benefits like discounts and loyalty points then maybe Click Energy is the best supplier for you. Do not touch! Track your top-ups and see your account details all in one place. Mon-Fri: 8:00am-8:00pm ET Features: Save your KPN number. Contact Direct Energy. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR NOT a National or Premium rate phone number. If you are moving to a new address, just fill out your service address information for your new home. Click Energy does not provide an international number to use when calling from overseas. As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak. We Consider Click Energy A Moderately Stable SupplierAs you may have heard on the news, the UK energy market is currently under an immense amount of stress putting several energy suppliers out of business. 12th Floor We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. These cookies allowed us to study how users navigate on the website. To learn more about this and stay updated you can read our page on the UK energy crisis. The goal was to become a new breed of electricity provider that would provide excellent value, good customer serviced and clear billing. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. If you cant get through and dont have time to wait on hold, you can ask Click to call you back at a time that suits you. Hours: 8:00am-8:00pm ET Monday-Friday 8:00am-5:00pm ET Saturday Closed Sunday. Main Menu. Comparing energy suppliers: Which suppliers have the best energy deals? Live Chat Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. Check when you are due your 600 energy . Step 2: Choose top up and follow the instructions. FAQ. They were too small to qualify for the annual Which? If you would like to discuss their business energy tariffs, then you need to get in touch with them in the following ways: Click Energy claim to be Northern Irelands greenest energy supplier and say they want to help all their customers go green too. While they may not offer gas, Click Energy does offer loyalty schemes that give its customers access to discounts from various brands and retailers. The Free Click Energy NI Top Up App. Move Your Service There are other payment options available (such as quarterly direct debit or pay on receipt of bill) but you will likely be asked for a 150 security deposit if you wish to use one of these alternative methods. According to Managing Director Damian Wilson, the goal was to become a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing. Keep your phone close, we'll give you a call as soon as we can , There was an error saving your details, please try again, To find out more about our comments processing policy please visit our dedicated page. This criteria varies by the provider so youll have to check with Boost if youre eligible. Click Energy Contact: Phone, Email, and Postal Address - Selectra Australia Follow the instructions in the email and you will have a new password in no time. Text HELP for instructions and a customer service number. Use this contact guide to find all the Click Energy contact details you need, including the phone number, email addresses and the relevant information to make a complaint. Find out more Refer-A-Friend is Direct Energy's customer referral program. Features: Save your KPN number. It's important to remember that if you're dissatisfied with the resolution of the complaint, you can also contact your state's Energy and Water Ombudsman to act as an impartial intermediary. You'll be presented with a range of plan options and the current rates for those plans in your area. Selectra UK is not affiliated with this energy provider. From a safe place call 911 and Dominion Energy at 800-815-0083 . Mosquitoes won't be able to stand the unappealing smell. Keep an eye on your inbox for more information. It is the same as ringing an 01 or an 02 number. Residential; Business . Get our fortnightly round-up of the best deals, reviews and money-saving tricks! So, you like the look of Boosts smart prepayment tariffs? It seemed this new supplier was doing everything right. NOT a National or Premium rate phone number. Unfortunately, there is currently no Click Energy app. To get started with a prepay meter, call us on 0330 094 5800. Top up via text message. Pricing on these tariffs can be seen here: * Prices vary from one city to another, so we display national averages