Advice, staff picks, mythbusting, and more. For reference, my first three sales on Depop were temporarily on hold. A collective of individuals who inspire and grow with their evolving style and values. Why do Depop charge 10%? 80. After receiving all positive reviews, every sale thereafter was instantly paid. Step 2: Tap on the Setting icon from the top right side of the screen. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. "The fact that this has been going on for monthsis unacceptable. Or, do you have a collection of handmade products that you'd like to start selling? However, the funds from the buyer did not show up on my Paypal account. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. There are pros and cons to offering free shipping automatically. Heres How to Responsibly Donate and Repurpose Your Castoffs. They may even ask for PayPal payment via friends and family. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). FAQs will be removed. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. Apr-22-2015 12:43 PM. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. can someone explain why I was charged $13? If you dont want to ship with Depop, then you have the choice to arrange your own shipping. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. However, the buyer must have a solid reason to request a refund. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. As of January 22, 2023, USPS Regional Boxes were discontinued. However, you can create your account through the Depop app as well, as the process is the same. Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. Select Selling > Refund Depop fee. I'm sure Depop will have that policy too good luck!! This is because they consider brand new accounts selling as a risky transaction. The depop limited charge just reoccurred the next day and it went through. Don't price your items too low because it could have a negative impact on your profits. So, to avoid refunds, always describe your items fully in your product description. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. If you want to take that risk, we have a few tips on how to avoid getting scammed. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. If you need tips with a step-by-step guide, check out our post below. For example, if you eBay vs Depop: Which is better for selling? Tap on the Setting icon from the top right side of the screen. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. it was a big hot mess!! The firm confirmed that credential stuffing is a big part of the problem. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). "We will continue to remind our community about the importance of account security and updating their passwords.". So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Learn More. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Check that you are not accidentally logged on to another account if you are using multiple devices. With shipping and complicated seller fees, it felt like a chore. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. First, I needed to choose a platform. All purchases through Depop are covered by Buyer Protection. Now you can start selling items and get paid when your items sell. But I don't have any money in my PayPal either, just the pending payment from the sale. Step 2: Once youre logged in, click on Sell from the top right side. Gabbysheidy. Possibility 3: Buyer internationally cancelled the payment Can pre-loved clothes make fast fashion sustainable? Labels are generated by the carrier and sent back to Shippo for you to print. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. Yes, USPS Regional Boxes Are Discontinued. You are viewing the PayPal Community Archives. Below is a simple chart that shows how it works. Keywords can call out details like stitching, embroidery, and every single color you can see. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. Read Next: How to Ship on Your Own on Depop. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. Theres no need to buy high-end photography equipment to takegreat product photos. One of the key reasons I like shipping with Depop is the time I save. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. Inspiration arrived during a visit to a friends apartment. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Write a bio about your shop and what youre selling and tap on Next. When you buy through our links, we may earn a commission. Please contact the moderators of this subreddit if you have any questions or concerns. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. Press question mark to learn the rest of the keyboard shortcuts. On Wednesday, the shopping site Etsy . Ah that's brilliant thank you so much, you've put my mind at ease!! When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. A sub for discussing all things Depop. You can certainly ship on your own. Scammers have continued to plague many online services through the pandemic. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Step 2: Enter the 6-digit code sent by Depop to your phone number. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). The way you optimize your listing pages can have a huge impact on your sales, so follow these best practices for adding listings to your Depop store. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. And what is depop limited? Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. Listing an item on Depop is completely free. Follow the instructions in this article and start selling your own products on Depop. Rather Depop shipping is included in the price depends on the individual seller. If youre not sure which one to choose between these two, check out this detailed comparison of. We actually update the tracking information on both Paypal and Depop. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Active today. Depop suggests that you do not ship your item until you receive the payment. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Houston, United States. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. Please read rules before posting. It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. Press J to jump to the feed. On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. Scammed through Depop. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. This may result in giving a refund to the buyer. FAQs will be removed. Fill out the basic details and then click on Next. In their system, a carrier will sometimes switch the first and second address lines. For the United States, Depop uses USPS as their vendor for shipping within in the app. If this is the case, you need to wait 7-10 business days. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. The cost savings to the customer can help to boost your sales. They are entrepreneurs, pushing fashion forward in so many different ways. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). have an item that costs: $25, but you offer free shipping for a $4.75 label One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Why Etsy dropped $1.6 billion on Depop. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale.